API Reference

Messages and Codes

Code

Description

10101

We identified that the CPF informed is already registered with KOIN. Please complete the order using the other data already registered. For more information, contact SAC KOIN ([email protected]).

10103

We identified that the e-mail informed is already registered with KOIN. Please complete the order using the other data already registered. For more information, contact SAC KOIN ([email protected]).

10999

Invalid email format.

12100

Order reversed at KOIN

200

Your purchase is APPROVED! Thank you for shopping with KOIN.

300

Unfortunately your purchase was not approved. Please use another payment method.

302

Unfortunately your purchase was not approved. Please use another payment method.

304

Unfortunately your purchase was not approved. For more information, contact SAC KOIN ([email protected]).

312

Your order has been received by KOIN and is awaiting Email activation. Please activate your email to proceed with the order.

312

Your order has been received by KOIN and is under review. Please wait as you will soon receive the status update via email.

400

We are awaiting payment for order activation

500

Processing error! Please try again or contact KOIN.

507

PaymentType not authorized. Contact Koin Support.

508

The store has no current configuration for transactions

509

Could not store buyer information.

510

Could not get delivery address

511

This order number has already been sent to Koin.

601

Order value error. Please contact the store.

602

We didn't find any products in the order. Please contact the store.

603

Order number is invalid. Please contact the store.

701

Unfortunately your purchase was not approved as it exceeds your KOIN credit limit. For more information, contact SAC Koin ([email protected]).

702

Unfortunately your purchase was not approved. Please use another method of payment or, for more information, contact SAC Koin ([email protected]).

703

The amount of the discount entered is not allowed as it is equal to or greater than the total amount of the order.

703

Discount value entered is not allowed, as it is equal to or greater than the total order value.

704

Unfortunately your purchase was not approved. For more information, contact SAC KOIN ([email protected]).

901

Order canceled at KOIN.

902

Order canceled at KOIN.

903

Processing Cancellation

903

Order canceled at KOIN.

998

Order already processed by KOIN. To check the status of the order, access your account at www.koin.com.br or contact SAC Koin ([email protected]).

999

Invalid request fields

999

Invalid Request: Invalid CPF

999

Invalid Request: Invalid CPF

999

Invalid request: Incomplete name

999

Invalid Request: Invalid Phones